Last updated: April 2026
Through this Privacy Policy, we commit to protecting the privacy of users and visitors to our website, including the security of personal data. The protection of your personal data and your privacy are of exceptional importance to us.
This Privacy Policy explains what data we collect, how we use it, how we store and protect it in accordance with the Montenegro Law on Personal Data Protection and the EU General Data Protection Regulation (GDPR). We also outline the choices you have regarding the collection and use of your personal data when visiting our website.
NGO Environment Programme (EnvPro)
Address: Baku 22, 81000 Podgorica, Montenegro
Email: office@envpro.me
Website: www.envpro.me
We do not collect your personal data when you visit our website, unless you voluntarily provide it via email or a contact form. When you contact us, we collect:
• Name and surname
• Email address
• Content of your message (enquiry, request, attached documentation)
We automatically collect information in server log files, such as: IP address, browser type, pages visited, and operating system. We use this information to manage our website and understand how visitors navigate through it.
The website may process data via Google Analytics to optimise performance and improve services. Google collects IP addresses and cookie data on an anonymous basis. More information can be found on Google's privacy policy page. You can disable Google Analytics by installing the browser add-on at: https://tools.google.com/dlpage/gaoptout
We collect your personal data solely for the following purposes:
• Responding to your questions, requests and enquiries
• Website analytics and improvement of user experience
• Informing you about EnvPro activities and projects (only with your consent)
• Compliance with legal obligations
The processing of your personal data is based on:
Purpose Legal Basis
Responding to your enquiries Performance of contract / Legitimate interest
Website analytics Legitimate interest
Informing you about EnvPro activities Consent
Compliance with legal obligations Legal obligation
Your data is stored in electronic form. Access to personal data is restricted exclusively to authorised EnvPro staff, solely for the purpose of processing your request or enquiry
Your data will not be forwarded to third parties, except in the following cases:
• Legal obligations (e.g. providing data to competent authorities in accordance with law)
• Your explicit consent
• Technical service providers (hosting, email) acting solely under our instructions
Our website contains a link to EnvPro's Facebook page. Facebook has its own independent privacy policy, for which EnvPro bears no responsibility.
We take all necessary technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or unauthorised processing. These measures include:
• Security protocols (HTTPS) to protect data during transmission
• Restricted access to data — only authorised personnel
• Regular review and updating of software security solutions
We retain personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by law. Email correspondence is retained for a maximum of three (3) years. Anonymised analytics data may be retained for longer periods.
A person whose data is processed on the basis of consent may withdraw that consent at any time by submitting a request for deletion of personal data. Following withdrawal of consent, EnvPro is obliged to delete the data, unless a legal basis for processing exists.
In addition, you have the following rights:
• Right of access — to be informed of the data EnvPro holds about you
• Right to rectification of inaccurate or incomplete data
• Right to erasure of your data ('right to be forgotten')
• Right to restriction of or objection to processing
• Right to data portability (in a structured, machine-readable format)
• Right to withdraw consent at any time
You may submit a request to office@envpro.me. We will respond within 30 days. You also have the right to lodge a complaint with the competent authority: Agency for Personal Data Protection and Free Access to Information (AZLP), Bulevar Revolucije 11, 81000 Podgorica.
Our website may use cookies to improve user experience and for analytics purposes. You can set your browser to refuse cookies, though some site features may not function properly. We use only strictly necessary cookies and analytics cookies (subject to your consent).
EnvPro reserves the right to update this Policy. All changes will be published on this page with the date of the last revision. We recommend checking this document periodically.
For any privacy-related questions, please contact us:
Email: office@envpro.me
Address: Baku 22, 81000 Podgorica, Montenegro
© 2026 NGO Environment Programme (EnvPro). All rights reserved.
